Privacy Policy

Information We Collect

Household Texture collects information you provide directly to us when you place an order, create an account, subscribe to our newsletter, or contact our customer service team. This includes your name, email address, phone number, shipping address, and payment information.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited. This data helps us optimize our website and improve your shopping experience.

Payment Processing Security

Payment information is processed directly by Stripe using industry-standard PCI-DSS Level 1 certified tokenization. Household Texture does not store or process raw credit card numbers on our servers.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including sending order confirmations and shipping updates
  • Provide customer support and respond to your questions and requests
  • Send promotional emails and product updates (you may unsubscribe at any time)
  • Improve our website, products, and customer experience
  • Prevent fraudulent transactions and monitor against security threats

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We share information only with trusted service providers who assist us in operating our website, processing payments (such as Stripe), and shipping orders, provided they agree to keep your information confidential.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are encrypted using secure socket layer technology (SSL/TLS) and processed through PCI-compliant gateways.

Cookies

Our website uses cookies to enhance your browsing experience, remember your cart contents, and analyze website traffic. You can control cookies through your browser settings, but disabling them may affect some website functionality.

Your Rights

You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact our privacy compliance team:
• Phone: +1 (973) 242-5423
• Email: sales@householdtexture.com
• Mailing Address: 744 Broad St, Newark, NJ 07101, United States