Payment Methods & Billing Terms
Last updated: September 2026
At Household Texture, ensuring a safe, transparent, and seamless shopping experience is our top priority. We process all transactions securely through Stripe, an industry-leading PCI Service Provider Level 1 certified payment gateway.
Accepted Payment Methods (United States)
We accept the following payment options for all orders shipped within the United States:
Major Credit & Debit Cards
- Visa (Credit, Debit, Prepaid)
- Mastercard (Credit, Debit, Prepaid)
- American Express
- Discover & Diners Club
- JCB
Express Digital Wallets
- Apple Pay (on supported iOS / Safari devices)
- Google Pay (on supported Android / Chrome devices)
Currency & Pricing
All prices displayed on Household Texture are listed in United States Dollars (USD). Your final checkout total reflects the complete item cost with free standard shipping within the continental United States. Any applicable state or local taxes are clearly itemized before you authorize payment.
Payment Security & PCI-DSS Compliance
Your payment details are never stored or seen in raw text by our servers. We use Stripe Elements, a modern tokenized framework that complies with the strictest security standards:
- PCI-DSS Level 1 Certification: Stripe is certified to PCI Service Provider Level 1, the most stringent level of security certification in the payments industry.
- End-to-End 256-Bit SSL/TLS Encryption: Every transmission is encrypted with industry-standard TLS protocols.
- Fraud Prevention & 3D Secure 2: Transactions are protected by automated risk scoring and two-factor Strong Customer Authentication (SCA) where required by card issuers.
Billing Confirmation & Timing
- Charge Timing: Your payment method is authorized and charged immediately upon placing your order.
- Order Confirmation: As soon as your payment succeeds, you will see a detailed Order Confirmation page and receive an automated receipt via email with your order number.
- Descriptor: The charge will appear on your bank or credit card statement under the descriptor:
HOUSEHOLDTEXTUREorSTRIPE* HOUSEHOLD TEXTURE.
Order Cancellations & Refunds
If you need to cancel your order before it ships, please contact us immediately at sales@householdtexture.com. Once processed, refunds are automatically credited back to your original payment method within 3-5 business days, in full accordance with our Return & Refund Policy.
Questions or Billing Inquiries?
If you experience any issues at checkout or have questions about a charge on your statement, our support team is here to help:
- Phone: +1 (973) 242-5423
- Email: sales@householdtexture.com
- Customer Support Hours: Monday - Friday, 9:00 AM - 5:00 PM EST
- Store Address: 744 Broad St, Newark, NJ 07101, United States